Work
Case studies
Each study leads with thinking, decisions, and outcomes — deliberately abstracted so it shows how I work without exposing any proprietary interfaces or IP.
Making a Complex System Feel Like One Conversation
Turned a dense, multi-variable system into a staged onboarding that feels like a single guided conversation — designed with AI-assisted prototyping and built with engineers.
Scaling 1,400 Course Launches Without Breaking the Experience
Supported the design and launch of 1,400+ online courses during the pandemic response by turning one-off course building into a repeatable, quality-checked system.
A Certificate People Actually Finished
Designed interactive courses and certificate programs where engagement mechanics and evidence-based iteration were built in — so learners started and finished.
Accessibility as a System, Not a Checklist
As accessibility lead on a federally funded initiative, I set reusable standards so accessibility scaled across many contributors instead of depending on one reviewer.